My stay was quite mixed. The well-maintained grounds and friendly staff contributed to an enjoyable atmosphere. However, if you're placed in a first-floor room, noise from above could seriously disrupt your peace. Additionally, the breakfast buffet was overpriced and lacked quality, which was disappointing considering the overall value of the stay.
Rooms
5.0
I stayed in a first-floor room that was quite spacious, but unfortunately, the noise from the room above was unbearable, which affected my comfort level significantly.
Service
7.0
The staff was genuinely friendly and accommodating, especially the concierge who made my interactions smooth. However, I had issues with the billing after my stay, which was frustrating.
Location
8.0
The hotel is in a good location, with well-maintained grounds, which made it a pleasant setting for relaxation.
Dining
5.0
Unfortunately, the breakfast was really disappointing. For $31 per person, the food was room temperature and did not live up to the high price, which made dining here less appealing.
Facilities
8.0
The grounds include a quiet pool and a main pool that are well-kept and enjoyable, bringing a bit of fun to the stay.
Tommy
United States of America,
December
2024
8.8/10
I just had an incredible stay at this hotel! The spacious rooms and stunning views were definitely highlights. The service was friendly and attentive, making my time there even better. On the downside, the dining options were somewhat limited, but the facilities, especially the pool area, more than made up for it with their cleanliness and fun atmosphere. Overall, a great experience, though I'd love to see more variety in the dining options.
Rooms
9.0
The rooms were spacious and comfortable, offering great views of either the golf course or garden areas.
Service
10.0
The staff provided outstanding customer service, with quick responses to any needs or issues.
Location
9.0
The hotel's location is perfect for exploring local attractions and enjoying relaxing walks around the grounds.
Dining
7.0
The breakfast options were decent, but I found myself wanting a bit more variety during my stay.
Facilities
9.0
The pool area is fantastic, clean, and enjoyable, featuring fun water slides that cater to families.
Robert
United States of America,
October
2024
8.2/10
The Westin Rancho Mirage Golf and Spa is a fantastic option for a getaway, especially if you're celebrating a special occasion like an anniversary. The service provided by staff members like Adrienna and Luis made our stay memorable, while the fun amenities, including great pools and water slides, added to the enjoyment. However, there were some hiccups, such as noise from nearby guests and an issue with our room's safe. Overall, it was a lovely experience with exceptional service, despite minor drawbacks.
Rooms
8.0
The room was spacious and well-equipped, catering to our needs, although we did face a minor inconvenience with a locked safe.
Service
9.0
The service was outstanding, particularly from staff members like Adrienna, who personalized our experience, making us feel special.
Location
8.0
The hotel's location was great, offering easy access to nearby attractions while providing a relaxing atmosphere for our stay.
Dining
7.0
Breakfast at the buffet was enjoyable with a variety, although the waffles could use improvement; overall, a satisfying dining experience.
Facilities
9.0
The pool facilities were fun, especially the water slides, which we thoroughly enjoyed more than expected!
Bryan
United States of America,
October
2024
7.0/10
Our experience was quite mixed. The location of the hotel felt like a hidden oasis, with serene pools and a lush golf course. While the room we eventually got was spacious and well-appointed, we faced challenges at check-in, including multiple room changes. The service was a letdown at times, especially in the dining areas, which could use improvement. Ultimately, the family activities and clean pool areas were highlights, but overall customer service left much to be desired.
Rooms
8.0
The room we stayed in was spacious and had all the modern amenities, although we had to switch multiple times before getting one we liked.
Service
6.0
Service varied; some staff were friendly and helpful, but others seemed disinterested and unhelpful when we needed assistance.
Location
9.0
The hotel's location felt secluded and tranquil, making it a perfect getaway with easy access to poolside activities.
Dining
5.0
Dining at the hotel was hit or miss; while some meals were enjoyable, the limited options and inconsistent service detracted from the experience.
Facilities
7.0
Facilities like pools and recreational areas were well-maintained and offered a variety of fun for the family, but some areas showed signs of wear and tear.
Kelly
United States of America,
October
2024
8.8/10
This hotel is truly a gem, nestled in a beautiful setting with stunning mountain views. The rooms are spacious and well-kept, making for a comfortable stay. The service provided by the staff is exceptional, truly going above and beyond to make guests feel valued. However, dining options could be improved, as some meals felt a bit limited in variety. Overall, the hotel delivers great value for money, especially with all the amenities and services offered.
Rooms
9.0
The rooms were spacious, clean, and comfortable, featuring a nice balcony to enjoy the views.
Service
10.0
The staff provided outstanding service, always friendly and helpful, making our stay enjoyable.
Location
9.0
The location is fantastic, surrounded by beautiful grounds and close to many attractions.
Dining
7.0
While the food was delicious, the variety was somewhat limited overall, which could use some improvement.
Facilities
9.0
The facilities, including the pools and spa, were excellent and contributed greatly to a relaxing stay.
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